Privacy Policy

1. Scope

This Privacy Policy applies to NextImport public pages, user accounts, dashboard features, support communications, and subscription workflows. It covers personal information and business data submitted through our platform.

2. Information We Collect

We may collect the following categories:

• Account data, such as full name, email address, password hash, and profile details.
• Onboarding and preference data, such as location, niche, budget range, and skill level.
• Product workflow data, such as saved products, trend interactions, and subscription preferences.
• Payment and billing data related to subscriptions (processed via payment providers).
• Support data you submit through contact forms, email, or help requests.
• Usage and device data, such as page views, browser metadata, referral source, and event analytics.

3. How We Use Information

We use data to operate and improve NextImport, including to:

• Create and manage user accounts and authentication sessions.
• Deliver recommendations, trend insights, and market intelligence features.
• Process subscription upgrades, renewals, and payment verification.
• Send transactional communications, such as onboarding and account notices.
• Monitor performance, reliability, abuse prevention, and security events.
• Analyze funnel and product usage to improve user experience and conversion flow.

4. Legal Bases For Processing

Depending on where you are located, we rely on one or more of these legal bases:

• Contractual necessity to provide the product and your subscription services.
• Legitimate interests to improve platform quality, security, and operations.
• Consent, where required (for example, optional marketing communications).
• Legal obligations, including tax, fraud prevention, and compliance requirements.

5. Cookies, Pixels, and Analytics

We use cookies and similar technologies for sign-in sessions, preference persistence, analytics, and campaign measurement. This may include tools such as Google Analytics and Meta Pixel. You can control cookies through your browser settings, but some features may not function correctly if disabled.

6. Sharing and Disclosure

We do not sell personal data. We may share information with:

• Infrastructure and hosting providers that keep the platform available.
• Email, authentication, and payment processors used to run core services.
• Professional advisors or authorities when legally required or to protect legal rights.
• Successor entities in connection with a merger, acquisition, or asset transfer.

7. International Data Transfers

Because some vendors and infrastructure may operate in multiple countries, your information may be transferred and processed outside your home jurisdiction. We use reasonable safeguards and contractual controls where required.

8. Data Retention

We keep information for as long as needed to provide services, maintain records, resolve disputes, and meet legal obligations. Retention periods vary by data type and service activity.

9. Security

We maintain administrative, technical, and organizational safeguards designed to protect information. No system is completely secure, so we cannot guarantee absolute security, but we continuously improve controls.

10. Your Rights

Subject to applicable law, you may request to:

• Access, correct, update, or delete certain personal information.
• Receive a copy of your data, where portability rights apply.
• Object to or restrict specific processing activities.
• Withdraw consent for processing based on consent.

To submit a privacy request, contact us at support@nextimport.app. We may verify your identity before processing requests.

11. Children's Privacy

NextImport is a business platform and is not directed to children under 16. We do not knowingly collect personal information from children.

12. Policy Updates

We may update this Privacy Policy to reflect product, legal, or operational changes. Updates will be posted on this page with a revised "Last updated" date.

13. Contact

For privacy, compliance, or data request questions, email support@nextimport.app.